Flu Tracker
A healthcare tracking application for Senior Care facilities

Overview

Design a web-based application for a Senior Care organization that needed to track COVID19 and Flu testing and transmission among residents, employees, and contractors within their facilities.

Role(s):
UI/UX Designer, Project Manager, QA
Tools:
Figma, Slack, Monday

Challenge

The client’s requirements for tracking and reporting were based on the CDC requirements for healthcare facilities which changed frequently.

Goal

Design a data entry, dashboard, and reporting application with process automation and future data changes in mind.

01 - Discover

40+ hours weekly spent in Excel Hell

“If the only tool you have is a hammer, you tend to see every problem as a nail.”

The pre-existing reporting process consisted of collecting and consolidating data from Excel which was used to create daily, weekly, and monthly reports in Excel.

02 - Define

Users Defined

Three different user roles were required for this application - Admin, Regional Manager, and Community Manager. Permissions varied by user role, limiting community data to their respective Community and Regional managers.

Key Features

  • Dashboard with drill-down data
  • On-demand exportable reports
  • Automated email alerts for positive tests
  • Patient test detail submission workflow

03 - Design

Problems Solved.

An intuitive design was implemented, Community Managers to easily submit testing information in batches. Streamlined reporting eliminated wasted time so that administrators could focus on keeping their communities happy and healthy.

04 - Reflection

Room For Improvement

A few delays led to some bad timing. CDC requirements changed just before going live, so there was some redesign needed. Some delays could have been prevented, like scope creep, and other client-side delays couldn’t.

Had we put our foot down and not permitted the scope creep, would we have launched the app earlier? We might as well ask how many licks it takes to get to the Tootsie Roll center of a Tootsie Pop. What we do know is that it’s often better to get the MVP out and implement the “nice-to-haves” in the next version.